Empathy and Communities Training
Empathy and Communities Training
3-hour Course | Online | £145 + VAT per person
The workshop is designed to guide you through a journey of rethinking the way we interact within and beyond the workplace. Emphasising the promotion of wellbeing, fostering empathy and develop necessary skills to embrace a person-centred approach to delivery and the workplace. We address any unconscious biases that may exist amongst us, ensuring inclusivity and equality in all of our professional and personal interactions.
Who Should Attend?
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Anyone aged 18-65 yrs old
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All employees working within an organisation that is recruiting or working with hard-to-reach communities
Why Should You Attend?
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To gain a deeper understanding of your community, both personally and professionally.
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Develop key skills in building empathy through knowledge and understanding.
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Connect with a cross-sector network of like-minded individuals committed to embedding a person-centred approach in their interactions.
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Learn techniques to better understand and support diverse members of your community, fostering growth through knowledge sharing.
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Empower yourself to promote health and wellbeing, both in and out of the workplace.
Bespoke Delivery Online or face to face
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Social Value
What is Social Value?
Social Value is a broader understanding of value. It goes beyond financial outcomes by placing emphasis on the social, environmental, and economic benefits an organisation or project can bring to the communities it operates in. At its core, it asks: how do our actions affect people’s lives?
Rather than using money as the sole indicator of value, Social Value focuses on engaging people to understand the impact of decisions on their wellbeing. For some, Social Value may come from job satisfaction, enjoying nature, or having time with family. If a quiet country lane is part of someone’s daily commute, and a development disrupts that route, the decision carries a social impact. It’s this kind of day-to-day experience that contributes to overall wellbeing.
Social Value considers the changes people experience in areas such as health, relationships, employment, education, finances, and the environment. It supports organisations in making better decisions by measuring what truly matters to people—not just profit.
To do this properly, we must avoid tick-box exercises. True Social Value requires listening to service users, employees, and the wider community. Their insights must guide our decisions, backed by robust data to reflect real impact.
We deliver our courses across the UK including :
At TMSV, we support organisations with training, resources, and assurance to develop and apply these approaches. Social Value is not a trend—it’s a meaningful shift in how we understand value and drive positive, lasting change.
