
London Training Courses & Workshop Activities

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Social Value
What is Social Value?
Social Value is a broader understanding of value. It goes beyond financial outcomes by placing emphasis on the social, environmental, and economic benefits an organisation or project can bring to the communities it operates in.
At its core, it asks: how do our actions affect people’s lives?
Rather than using money as the sole indicator of value, Social Value focuses on engaging people to understand the impact of decisions on their wellbeing. For some, Social Value may come from job satisfaction, enjoying nature, or having time with family. If a quiet country lane is part of someone’s daily commute, and a development disrupts that route, the decision carries a social impact. It’s this kind of day-to-day experience that contributes to overall wellbeing.
Social Value considers the changes people experience in areas such as health, relationships, employment, education, finances, and the environment. It supports organisations in making better decisions by measuring what truly matters to people—not just profit.
To do this properly, we must avoid tick-box exercises. True Social Value requires listening to service users, employees, and the wider community. Their insights must guide our decisions, backed by robust data to reflect real impact.
At TMSV, we support organisations in London with training, resources, and assurance to develop and apply these approaches. Social Value is not a trend but it is a meaningful shift in how we understand value and drive positive, lasting change.
We deliver our courses across the UK including :


Empowering Through Training and Workshops
Our training solutions are aligned with the UK National Frameworks for Ethical and Sustainable Business. Embedding Social Value practices into recruitment, onboarding, and internal culture promotes diversity, resilience, and long-term positive change.
Available Courses:
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Etcal Level 3 Social Value Journey – Advanced understanding of social value principles.
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Agored Cymru Level 3 Award – Focus on social impact measurement.
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Etcal Level 2 Business Led Community – Strategies for fostering business-led social initiatives.
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Community Risk Management – Identifying and mitigating social and environmental risks.
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Empathy and Communities Training – Building stronger, more inclusive communities
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Insight into Social Value for Employees – Helping employees understand their role in social impact.
Our experience shows that investing in Social Value training creates a cultural shift across businesses in London, driving a deeper understanding of how social and commercial goals can work hand in hand. Through this transformation, your organisation will be better equipped to lead responsibly and grow sustainably.

Our Commitment to Realising Social Value
We are committed to ensuring that Social Value benefits are embedded across all activity within our organisation in London. While Social Value has traditionally been associated with procurement processes, our commitment goes far beyond this. We view Social Value as a guiding principle in everything we do. This commitment is particularly crucial in London. Over the past decade, the region has seen economic improvement, a more diverse business landscape, and stronger infrastructure. But persistent challenges remain such as inequality, poor health outcomes, and environmental concerns. These issues affect the quality of life for our communities and are likely to intensify in the face of continued economic uncertainty and the cost of living crisis. As a strategic body for the London City Region, we have both a responsibility and an opportunity to act. We want to disrupt long-standing inequalities and deliver meaningful outcomes for our 1.6 million residents. That means embedding a focus on Social Value in every decision, whether it�s how we allocate resources, which partnerships we pursue, or what projects we prioritise. Social Value forms one of three essential pillars in our approach alongside Economic Prosperity and Environmental Stewardship. Together, they create a balanced framework for building a fairer, stronger, and greener

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Why Social Value Matters for Your Business in
At TMSV, we believe that changing the way we account for value can change the world. By adopting a Social Value mindset, organisations can make smarter, fairer, and more inclusive decisions—ones that ultimately enhance wellbeing and promote equality.
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Enhanced Brand Reputation – Consumers and clients prefer businesses with a commitment to social good.
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Stronger Community Engagement – Meaningful contributions lead to positive relationships and trust.
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Regulatory Compliance & Funding Opportunities – Meeting government requirements and unlocking new funding streams available.
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Employee Satisfaction & Retention – A purpose-driven workplace improves motivation and productivity for businesses.
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Competitive Advantage – Companies that integrate social value principles into their operations stand out in procurement processes and industry recognition.
Whether you are a local authority, a business, or a community group in London, understanding your impact and acting on that knowledge can lead to more sustainable outcomes. Social Value gives us the tools to evaluate risks, opportunities, and the wider consequences of our actions. It helps to create better outcomes not just for today, but for generations to come.
Bespoke Delivery Online or face to face

Measuring and Reporting Social Value
Our Social Value Policy and Framework, April 2025, outlines how we will deliver on our commitments. Through our role as an employer, a civic leader, and a holder of devolved powers, we are working to ensure no one is left behind.

